|
Call or email for shipping rates.
Let us know which BDS model and accessories you want to
order. You will then be provided with the total cost for your
order. 6.50% state tax is added to all North Carolina orders. Lead time
for most orders is 2 weeks from time of payment until shipping.
Phone: 828-697-0206
E-Mail
Accepted methods of payment:
- Visa or MC credit/debit card by
phone. Please do NOT send card # via email.
- Mail certified
cashiers check or postal money order to address on
BDS website.
- Paypal online with an additional $35.00 to $45.00 fee.
SHIPPING INFORMATION
FedEx Freight is the standard
shipping service used for
the following Big Drum Smoker models: SMALL = $175.00 to $285.00 MEDIUM = $195.00 to $325.00 LARGE = $225.00 to $395.00 Freight cost is determined by how far you live from North Carolina and how remote your location is. You will be provided with
the contact information for the destination freight
terminal. Orders are to be picked up at this terminal. Home delivery
service is available upon request for an additional $85.00 to $175.00 fee.
FedEx Ground service is the standard
shipping method for the following Big Drum Smoker
models: Mini 1427 = $110.00 to $125.00 Midi 1834 = $135.00 to $165.00 Ground
shipments will be delivered directly to your home address. The cost
will be determined by how far you are located from North Carolina. Orders can be picked up locally upon request with 2-3 weeks notice.
RETURN POLICY
We will refund your purchase
price if you receive a defective product. If you receive an
incorrect product, we will make an exchange for the correct product.
The customer is responsible for paying all shipping costs
for returns. We do not offer
any other refunds. If serious damages occur during shipping, you
will need to file an official
claim with FedEx.
|