Call or email for shipping rates. Let us know which BDS model and accessories you want to order. You will then be provided with the total cost for your order. 6.50% state tax is added to all North Carolina orders. Lead time for most orders is 2 weeks from time of payment until shipping.

Phone: 828-697-0206
E-Mail

1. Visa or MC credit/debit card by phone. Please do NOT send card # via email.
2. Mail certified cashiers check or postal money order to address on BDS website.
3. Paypal online with an additional $35.00 to $45.00 fee.

FedEx Freight is the standard shipping service used for the following Big Drum Smoker models: 

SMALL     = $175.00 to $285.00
MEDIUM = $195.00 to $325.00
LARGE     = $225.00 to $395.00

Freight cost is determined by how far you live from North Carolina and how remote your location is. You will be provided with the contact information for the destination freight terminal. Orders are to be picked up at this terminal. Home delivery service is available upon request for an additional $85.00 to $175.00 fee.

FedEx Ground service is the standard shipping method for the following Big Drum Smoker models: 

Mini 1427 = $110.00 to $125.00
Midi 1834 = $135.00 to $165.00

Ground shipments will be delivered directly to your home address. The cost will be determined by how far you are located from North Carolina.

Orders can be picked up locally upon request with 2-3 weeks notice.

RETURN POLICY

We will refund your purchase price if you receive a defective product. If you receive an incorrect product, we will make an exchange for the correct product. The customer is responsible for paying all shipping costs for returns. We do not offer any other refunds. If serious damages occur during shipping, you will need to file an official claim with FedEx.